PT-2021-5330 · Zoho · Zoho Manageengine Servicedesk Plus

Published 2021-12-06 · Updated 2022-07-12 · CVE-2021-44526

Positive Technologies (AI Summary)

CVSS v3.1

10

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus versions prior to 12003

Description The issue is related to authentication bypass in certain admin configurations, which can allow a remote attacker to bypass authentication procedures and gain unauthorized access to the device.

Recommendations For versions prior to 12003, update to version 12003 or later to resolve the issue.

Fix

Improper Authentication

Weakness Enumeration

CWE-287

Related Identifiers

BDU:2021-06158

CVE-2021-44526

Affected Products

Zoho Manageengine Servicedesk Plus

References · 7

• https://safe-surf.ru/upload/VULN/VULN-20211206.13.pdf · Security Note
• https://osv.dev/vulnerability/CVE-2021-44526 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-44526 · Security Note
• https://manageengine.com/products/service-desk/on-premises/readme.html#12003 · Vendor Advisory
• https://bdu.fstec.ru/vul/2021-06158 · Security Note
• https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44526-and-cve-2021-44515-authentication-bypass-vulnerabilities-in-servicedesk-plus-and-desktop-central · Note
• https://t.me/cibsecurity/34568 · Telegram Post