PT-2021-8375 · Otrs+1 · Otrs Itsm+1

Published 2014-03-12 · Updated 2024-06-15 · CVE-2013-4718

Positive Technologies (AI Summary)

CVSS v2.0

3.5

Low

Base vector

AV:N/AC:M/Au:S/C:N/I:P/A:N

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) ITSM versions 3.0.x through 3.0.8 Open Ticket Request System (OTRS) ITSM versions 3.1.x through 3.1.9 Open Ticket Request System (OTRS) ITSM versions 3.2.x through 3.2.6

Description A cross-site scripting (XSS) issue allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search. This could potentially lead to unauthorized actions on the system.

Recommendations For versions 3.0.x through 3.0.8, update to version 3.0.9 or later. For versions 3.1.x through 3.1.9, update to version 3.1.10 or later. For versions 3.2.x through 3.2.6, update to version 3.2.7 or later.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

ALT-PU-2014-1279

CVE-2013-4718

OPENSUSE-SU-2024:10073-1

Affected Products

Alt Linux

Otrs Itsm

References · 18

• https://web.archive.org/web/20130817120539/http://otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05 · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2024:10073-1 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2013-4718 · Security Note
• https://suse.com/security/cve/CVE-2016-9139 · Note
• https://suse.com/security/cve/CVE-2013-3551 · Note
• https://suse.com/security/cve/CVE-2013-4088 · Note
• https://suse.com/security/cve/CVE-2014-9324 · Note
• https://t.me/cvenotify/18955 · Telegram Post
• https://suse.com/security/cve/CVE-2013-4717 · Note
• https://suse.com/security/cve/CVE-2013-2637 · Note
• https://suse.com/security/cve/CVE-2014-2554 · Note
• https://suse.com/security/cve/CVE-2013-2625 · Note
• https://suse.com/security/cve/CVE-2014-1695 · Note
• https://suse.com/security/cve/CVE-2012-2582 · Note
• https://suse.com/security/cve/CVE-2013-4718 · Note