PT-2021-8994 · Solarwinds · Solarwinds Web Help Desk

Published 2021-01-04 · Updated 2021-01-06 · CVE-2019-16960

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions SolarWinds Web Help Desk version 12.7.0

Description The issue allows for cross-site scripting (XSS) attacks via a crafted CSV template file, specifically by manipulating the Location Name field. This can potentially lead to the execution of malicious scripts on the client-side.

Recommendations For SolarWinds Web Help Desk version 12.7.0, consider disabling the import of CSV template files or restricting access to this feature until a fix is available. As a temporary workaround, avoid using crafted Location Name fields in CSV templates to minimize the risk of exploitation. At the moment, there is no information about a newer version that contains a fix for this vulnerability.

Exploit

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2019-16960

Affected Products

Solarwinds Web Help Desk

References · 6

• 🔥 https://esecforte.com/responsible-vulnerability-disclosure-cve-2019-16960-cross-site-scripting-vulnerability-in-solarwinds-web-help-desk · Exploit
• https://solarwinds.com/free-tools/free-help-desk-software · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2019-16960 · Security Note
• https://support.solarwinds.com/SuccessCenter/s · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2019-16960 · Vendor Advisory
• https://t.me/cvenotify/8134 · Telegram Post