PT-2022-10485 · Otrs+3 · Otrs+3

Maxime Brigaudeau + 1 · Published 2022-03-21 · Updated 2023-08-31 · CVE-2021-36100

Positive Technologies (AI Summary)

CVSS v2.0

9.0

High

Base vector

AV:N/AC:L/Au:S/C:C/I:C/A:C

Name of the Vulnerable Software and Affected Versions OTRS versions (affected versions not specified) OTRS ITSM versions (affected versions not specified) OTRS Storm versions (affected versions not specified)

Description The issue allows the execution of any system command through a specially crafted string in the OTRS system configuration.

Recommendations At the moment, there is no information about a newer version that contains a fix for this vulnerability.

OS Command Injection

Weakness Enumeration

CWE-78

Related Identifiers

CVE-2021-36100

DLA-3551-1

Affected Products

Debian

Otrs

Otrs Itsm

Otrs Storm

References · 11

• https://osv.dev/vulnerability/DEBIAN-CVE-2021-36100 · Vendor Advisory
• https://ubuntu.com/security/CVE-2021-36100 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2021-36100 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2021-36100 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2021-36100 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2021-36100 · Security Note
• https://osv.dev/vulnerability/DLA-3551-1 · Vendor Advisory
• https://otrs.com/release-notes/otrs-security-advisory-2022-03 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-36100 · Security Note
• https://znuny.org/en/releases/znuny-6-3-2 · Note
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html · Note