PT-2022-13585 · Otrs Ag+1 · Otrs

Jasmin Hammes · Published 2022-03-21 · Updated 2022-03-28 · CVE-2022-1004

Positive Technologies (AI Summary)

CVSS v3.1

4.3

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Name of the Vulnerable Software and Affected Versions No specific software or versions are mentioned.

Description The issue concerns the display of accounted time in the Ticket Detail View, which is part of an external interface. Even when the ExternalFrontend::TicketDetailView setting for AccountedTimeDisplay is disabled, the accounted time is still shown.

Recommendations At the moment, there is no information about a newer version that contains a fix for this vulnerability.

Information Disclosure

Weakness Enumeration

CWE-200

Related Identifiers

CVE-2022-1004

Affected Products

Otrs

References · 3

• https://osv.dev/vulnerability/CVE-2022-1004 · Vendor Advisory
• https://otrs.com/release-notes/otrs-security-advisory-2022-06 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2022-1004 · Security Note