PT-2023-12562 · Osticket · Osticket

Luca Cetro + 1 · Published 2023-09-07 · Updated 2025-03-03 · CVE-2021-45811

Positive Technologies (AI Summary)

CVSS v3.1

6.5

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions osTicket version 1.15.x

Description A SQL injection issue in the "Search" functionality of the "tickets.php" page allows authenticated attackers to execute arbitrary SQL commands via the combination of keywords and topic id URL parameters.

Recommendations For osTicket version 1.15.x, as a temporary workaround, consider restricting access to the "Search" functionality in the "tickets.php" page until a patch is available. Avoid using the keywords and topic id parameters in the affected URL until the issue is resolved. At the moment, there is no information about a newer version that contains a fix for this vulnerability.

Exploit

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2021-45811

Affected Products

Osticket

References · 11

• 🔥 https://members.backbox.org/osticket-sql-injection · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2021-45811 · Security Note
• https://osv.dev/vulnerability/CVE-2021-45811 · Vendor Advisory
• https://t.me/cibsecurity/70128 · Telegram Post
• http://enhancesoft.com · Note
• https://twitter.com/raffaele_forte/status/1896516503048204466 · Twitter Post
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-45811 · Note
• http://osticket.com · Note
• https://twitter.com/CVEnew/status/1699971215547404295 · Twitter Post
• https://t.me/cvenotify/57793 · Telegram Post
• https://twitter.com/backbox_org/status/1896515482238218394 · Twitter Post