PT-2023-16838 · Otrs Ag+1 · Otrs Community Edition+2

Published 2021-09-29 · Updated 2024-08-06 · CVE-2023-1248

Positive Technologies (AI Summary)

CVSS v3.1

6.1

Medium

Base vector

AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions OTRS versions 7.0.X through 7.0.41 OTRS Community Edition versions 6.0.1 through 6.0.34

Description The issue is related to an Improper Input Validation vulnerability in the Ticket Actions modules of OTRS AG OTRS and OTRS AG OTRS Community Edition, allowing Cross-Site Scripting (XSS).

Recommendations For OTRS versions 7.0.X through 7.0.41, update to version 7.0.42 or later. For OTRS Community Edition versions 6.0.1 through 6.0.34, update to version 6.0.35 or later. As a temporary workaround, consider disabling the Ticket Actions modules until a patch is available. Restrict access to the vulnerable modules to minimize the risk of exploitation.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

ALT-PU-2021-2917

ALT-PU-2021-3039

ALT-PU-2021-3058

ALT-PU-2024-10583

CVE-2023-1248

Affected Products

Alt Linux

Otrs

Otrs Community Edition

References · 9

• https://otrs.com/release-notes/otrs-security-advisory-2023-01 · Vendor Advisory
• https://ubuntu.com/security/CVE-2023-1248 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2023-1248 · Security Note
• https://cve.org/CVERecord?id=CVE-2023-1248 · Security Note
• https://osv.dev/vulnerability/CVE-2023-1248 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2023-1248 · Vendor Advisory
• https://t.me/cibsecurity/60300 · Telegram Post
• https://t.me/cvenotify/46503 · Telegram Post
• https://t.me/cvenotify/46801 · Telegram Post