PT-2023-18836 · Zoho · Zoho Manageengine Servicedesk Plus

Hms · Published 2023-02-01 · Updated 2023-02-22 · CVE-2023-23078

Positive Technologies (AI Summary)

CVSS v3.1

6.1

Medium

Base vector

AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus version 14

Description The issue is related to a cross site scripting (XSS) vulnerability. It occurs via the comment field when changing the credentials in the Assets.

Recommendations For Zoho ManageEngine ServiceDesk Plus version 14, consider disabling the comment field when changing credentials in the Assets as a temporary workaround until a patch is available. Restrict access to the Assets module to minimize the risk of exploitation. Avoid using the comment field in the affected area until the issue is resolved.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2023-23078

Affected Products

Zoho Manageengine Servicedesk Plus

References · 5

• https://nvd.nist.gov/vuln/detail/CVE-2023-23078 · Security Note
• https://bugbounty.zohocorp.com/bb/#/bug/101000006458675?tab=originator · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2023-23078 · Vendor Advisory
• https://t.me/cibsecurity/57340 · Telegram Post
• https://manageengine.com/products/service-desk/CVE-2023-23078.html · Note