PT-2023-24732 · Zoho · Zoho Manageengine Servicedesk Plus+1

4Rth4S · Published 2023-07-07 · Updated 2024-11-13 · CVE-2023-34197

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus versions prior to 14202 Zoho ManageEngine ServiceDesk Plus MSP versions prior to 14300 Zoho ManageEngine SupportCenter Plus versions prior to 14300

Description The issue allows unprivileged users to access the Reminders of a release ticket and make modifications due to a privilege escalation vulnerability in the Release module.

Recommendations For Zoho ManageEngine ServiceDesk Plus versions prior to 14202, update to version 14202 or later. For Zoho ManageEngine ServiceDesk Plus MSP versions prior to 14300, update to version 14300 or later. For Zoho ManageEngine SupportCenter Plus versions prior to 14300, update to version 14300 or later.

Fix

Incorrect Authorization

Weakness Enumeration

CWE-863

Related Identifiers

CVE-2023-34197

Affected Products

Zoho Manageengine Servicedesk Plus

Zoho Manageengine Supportcenter Plus

References · 7

• https://osv.dev/vulnerability/CVE-2023-34197 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2023-34197 · Security Note
• https://manageengine.com/products/service-desk/CVE-2023-34197.html · Vendor Advisory
• https://t.me/cvenotify/53860 · Telegram Post
• https://t.me/cvenotify/53867 · Telegram Post
• https://t.me/cvenotify/101601 · Telegram Post
• https://t.me/cibsecurity/66185 · Telegram Post