PT-2023-26268 · Otrs · Otrs Survey Module+1

Daniel Mizael + 2 · Published 2023-07-24 · Updated 2023-08-04 · CVE-2023-38057

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions OTRS Survey module versions 7.0.X through 7.0.31 OTRS Survey module versions 8.0.X through 8.0.12 OTRS Community Edition Survey module versions 6.0.X through 6.0.22

Description An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent.

Recommendations For OTRS Survey module versions 7.0.X through 7.0.31, update to version 7.0.32 or later. For OTRS Survey module versions 8.0.X through 8.0.12, update to version 8.0.13 or later. For OTRS Community Edition Survey module versions 6.0.X through 6.0.22, update to a version later than 6.0.22. As a temporary workaround, consider restricting access to the survey module until a patch is available.

Fix

RCE

XSS

Weakness Enumeration

CWE-20

CWE-79

Related Identifiers

CVE-2023-38057

Affected Products

Otrs Community Edition Survey Module

Otrs Survey Module

References · 7

• https://osv.dev/vulnerability/UBUNTU-CVE-2023-38057 · Vendor Advisory
• https://otrs.com/release-notes/otrs-security-advisory-2023-06 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2023-38057 · Vendor Advisory
• https://ubuntu.com/security/CVE-2023-38057 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2023-38057 · Security Note
• https://cve.org/CVERecord?id=CVE-2023-38057 · Security Note
• https://t.me/cvenotify/54998 · Telegram Post