PT-2023-31427 · Unknown · Customer Support System

Geraldo Alcântara · Published 2023-12-20 · Updated 2025-03-28 · CVE-2023-49968

Positive Technologies (AI Summary)

CVSS v3.1

7.3

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L

Name of the Vulnerable Software and Affected Versions Customer Support System version v1

Description The issue is related to a SQL injection vulnerability. This vulnerability can be exploited via the id parameter at the "/customer support/manage department.php" API endpoint.

Recommendations For Customer Support System version v1, consider restricting access to the "/customer support/manage department.php" endpoint until a patch is available. As a temporary workaround, avoid using the id parameter in this endpoint to minimize the risk of exploitation.

Exploit

Fix

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2023-49968

Affected Products

Customer Support System

References · 7

• 🔥 https://github.com/geraldoalcantara/CVE-2023-49968 · Exploit
• https://osv.dev/vulnerability/CVE-2023-49968 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2023-49968 · Security Note
• https://sourcecodester.com/php/14587/customer-support-system-using-phpmysqli-source-code.html · Note
• https://t.me/cvenotify/116760 · Telegram Post
• https://t.me/cvenotify/72960 · Telegram Post
• https://twitter.com/VulmonFeeds/status/1737418231344747007 · Twitter Post