PT-2023-31430 · Unknown · Customer Support System

Geraldo Alcântara · Published 2023-12-20 · Updated 2025-03-28 · CVE-2023-49970

Positive Technologies (AI Summary)

CVSS v3.1

9.8

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions Customer Support System version v1

Description The issue is related to a SQL injection vulnerability. This vulnerability can be exploited via the subject parameter at the "/customer support/ajax.php?action=save ticket" API endpoint.

Recommendations For Customer Support System version v1, consider restricting access to the "/customer support/ajax.php?action=save ticket" API endpoint until a patch is available. As a temporary workaround, avoid using the subject parameter in this endpoint to minimize the risk of exploitation.

Exploit

Fix

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2023-49970

Affected Products

Customer Support System

References · 8

• 🔥 https://github.com/geraldoalcantara/CVE-2023-49970 · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2023-49970 · Security Note
• https://osv.dev/vulnerability/CVE-2023-49970 · Vendor Advisory
• https://twitter.com/VulmonFeeds/status/1737417471919833405 · Twitter Post
• https://t.me/cvenotify/91168 · Telegram Post
• https://t.me/cvenotify/116762 · Telegram Post
• https://sourcecodester.com/php/14587/customer-support-system-using-phpmysqli-source-code.html · Note
• https://t.me/cvenotify/72962 · Telegram Post