PT-2023-31435 · Unknown · Customer Support System

Geraldo Alcântara · Published 2023-12-20 · Updated 2025-03-28 · CVE-2023-49977

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Customer Support System version v1

Description A cross-site scripting (XSS) issue allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the address parameter at "/customer support/index.php?page=new customer".

Recommendations For Customer Support System version v1, consider restricting access to the "/customer support/index.php?page=new customer" endpoint until a patch is available. As a temporary workaround, avoid using the address parameter in the affected API endpoint until the issue is resolved.

Exploit

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2023-49977

Affected Products

Customer Support System

References · 8

• 🔥 https://github.com/geraldoalcantara/CVE-2023-49977 · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2023-49977 · Security Note
• https://osv.dev/vulnerability/CVE-2023-49977 · Vendor Advisory
• https://t.me/cvenotify/73094 · Telegram Post
• https://twitter.com/CVEnew/status/1765180864449716407 · Twitter Post
• https://t.me/cvenotify/116765 · Telegram Post
• https://sourcecodester.com/php/14587/customer-support-system-using-phpmysqli-source-code.html · Note
• https://twitter.com/VulmonFeeds/status/1737416965675794861 · Twitter Post