PT-2023-31670 · WordPress · Js Help Desk

Fariq Fadillah Gusti Insani · Published 2023-12-28 · Updated 2026-03-12 · CVE-2023-50839

Positive Technologies (AI Summary)

CVSS v3.1

9.8

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions JS Help Desk – Best Help Desk & Support Plugin versions through 2.8.1

Description The issue is related to an Improper Neutralization of Special Elements used in an SQL Command, also known as SQL Injection. This allows for potential exploitation by injecting malicious SQL code.

Recommendations For versions through 2.8.1, update to a version later than 2.8.1 to resolve the issue. At the moment, there is no information about additional mitigation measures.

Fix

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2023-50839

Affected Products

Js Help Desk

References · 9

• https://nvd.nist.gov/vuln/detail/CVE-2023-50839 · Security Note
• https://osv.dev/vulnerability/CVE-2023-50839 · Vendor Advisory
• https://t.me/CVEtracker/46304 · Telegram Post
• https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-plugin-2-8-1-unauthenticated-sql-injection-vulnerability?_s_id=cve · Note
• https://twitter.com/CVEnew/status/1740466227217158265 · Twitter Post
• https://twitter.com/vuldb/status/1740481010649980970 · Twitter Post
• https://twitter.com/VulmonFeeds/status/1740489045640085522 · Twitter Post
• https://t.me/cveNotify/154095 · Telegram Post
• https://twitter.com/pdnuclei_bot/status/2032064095252594737 · Twitter Post