PT-2023-6775 · Zoho · Zoho Manageengine Servicedesk Plus

Hms · Published 2023-02-01 · Updated 2023-02-22 · CVE-2023-23077

Positive Technologies (AI Summary)

CVSS v2.0

6.4

Medium

Base vector

AV:N/AC:L/Au:N/C:P/I:P/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus version 13

Description The issue is related to a cross site scripting (XSS) vulnerability. This vulnerability exists due to inadequate protection of the web page structure, allowing a remote attacker to conduct an XSS attack. The vulnerability can be exploited via the comment field when adding a new status comment.

Recommendations For Zoho ManageEngine ServiceDesk Plus version 13, consider disabling the comment field when adding a new status comment as a temporary workaround until a patch is available. Restrict access to this feature to minimize the risk of exploitation. At the moment, there is no information about a newer version that contains a fix for this vulnerability.

XSS

Weakness Enumeration

CWE-79

Related Identifiers

BDU:2023-07594

CVE-2023-23077

Affected Products

Zoho Manageengine Servicedesk Plus

References · 7

• https://bdu.fstec.ru/vul/2023-07594 · Security Note
• https://nvd.nist.gov/vuln/detail/CVE-2023-23077 · Security Note
• https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2023-23077 · Vendor Advisory
• https://t.me/cvenotify/43358 · Telegram Post
• https://t.me/cibsecurity/57345 · Telegram Post
• https://manageengine.com/products/service-desk/CVE-2023-23077.html · Note