PT-2024-13838 · Zoho · Zoho Manageengine Servicedesk Plus

L0C4L_H05T · Published 2024-01-18 · Updated 2024-01-25 · CVE-2023-49943

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus MSP versions prior to 14504

Description The issue allows stored XSS via a task's name in a time sheet, which can be exploited by a low-privileged technician.

Recommendations For versions prior to 14504, update to version 14504 or later to resolve the issue. As a temporary workaround, consider restricting the ability of low-privileged technicians to input data into task names in time sheets until a patch is applied.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2023-49943

Affected Products

Zoho Manageengine Servicedesk Plus

References · 7

• https://nvd.nist.gov/vuln/detail/CVE-2023-49943 · Security Note
• https://manageengine.com/products/service-desk-msp/CVE-2023-49943.html · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2023-49943 · Vendor Advisory
• https://twitter.com/VulmonFeeds/status/1748097984854728968 · Twitter Post
• https://twitter.com/CVEnew/status/1748060981387837579 · Twitter Post
• https://t.me/cvenotify/68671 · Telegram Post
• https://manageengine.com · Note