PT-2024-17594 · WordPress · Crm Perks – Wordpress Helpdesk Integration – Zendesk

Djaidja Moundjid

+1

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Published

2024-12-16

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Updated

2024-12-17

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CVE-2024-12443

CVSS v3.1

6.4

Medium

VectorAV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
Name of the Vulnerable Software and Affected Versions The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress versions up to, and including, 1.1.6
Description The issue is related to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode due to insufficient input sanitization and output escaping on user-supplied attributes. This allows authenticated attackers with contributor-level access and above to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Recommendations For versions up to, and including, 1.1.6, update to a version that addresses the insufficient input sanitization and output escaping issue. As a temporary workaround, consider restricting access to the 'crm-perks-tickets' shortcode to minimize the risk of exploitation. Additionally, restrict contributor-level access and above to prevent authenticated attackers from injecting arbitrary web scripts.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2024-12443

Affected Products

Crm Perks – Wordpress Helpdesk Integration – Zendesk