PT-2024-30438 · WordPress · Js Help Desk

Fariq Fadillah Gusti Insani · Published 2024-11-01 · Updated 2026-01-26 · CVE-2024-43274

Positive Technologies (AI Summary)

CVSS v3.1

9.8

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions JS Help Desk – Best Help Desk & Support Plugin versions n/a through 2.8.6

Description The issue affects the JS Help Desk plugin, allowing access to functionality not properly constrained by ACLs due to a missing authorization vulnerability.

Recommendations For JS Help Desk – Best Help Desk & Support Plugin versions n/a through 2.8.6, update to a version later than 2.8.6 to resolve the issue.

Fix

Missing Authorization

Weakness Enumeration

CWE-862

Related Identifiers

CVE-2024-43274

Affected Products

Js Help Desk

References · 5

• https://osv.dev/vulnerability/CVE-2024-43274 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2024-43274 · Security Note
• https://t.me/cveNotify/149897 · Telegram Post
• https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-the-ultimate-help-desk-support-plugin-plugin-2-8-6-broken-access-control-vulnerability?_s_id=cve · Note
• https://twitter.com/CVEnew/status/1852362891967820231 · Twitter Post