PT-2024-36155 · WordPress · Wordpress Helpdesk & Support Ticket System Plugin – Octrace Support

Hunter85 · Published 2024-12-13 · Updated 2024-12-13 · CVE-2024-54274

Positive Technologies (AI Summary)

CVSS v3.1

7.1

High

Base vector

AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

Name of the Vulnerable Software and Affected Versions: WordPress HelpDesk & Support Ticket System Plugin – Octrace Support versions 1.2.7 and earlier

Description: The issue is related to Improper Neutralization of Input During Web Page Generation, also known as Cross-site Scripting. This allows for Reflected XSS.

Recommendations: For versions 1.2.7 and earlier, update to a version that contains a fix for this issue, as the current version is affected by the Reflected XSS vulnerability. At the moment, there is no information about a newer version that contains a fix for this vulnerability.

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2024-54274

Affected Products

Wordpress Helpdesk & Support Ticket System Plugin – Octrace Support

References · 4

• https://nvd.nist.gov/vuln/detail/CVE-2024-54274 · Security Note
• https://twitter.com/CVEnew/status/1867652123573596179 · Twitter Post
• https://patchstack.com/database/Wordpress/Plugin/octrace-support/vulnerability/wordpress-octrace-support-plugin-1-2-7-reflected-cross-site-scripting-xss-vulnerability?_s_id=cve · Note
• https://patchstack.com/database/wordpress/plugin/octrace-support/vulnerability/wordpress-octrace-support-plugin-1-2-7-reflected-cross-site-scripting-xss-vulnerability?_s_id=cve · Note