PT-2025-11590 · Sytel · Softdial Contact Center

Published 2025-03-18 · Updated 2025-10-21 · CVE-2025-2495

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Softdial Contact Center of Sytel Ltd (affected versions not specified)

Description The issue is related to Stored Cross-Site Scripting (XSS) that allows an attacker to upload XML files with injected JavaScript code to the server via the "/softdial/scheduler/save.php" API endpoint. The injected code executes when the uploaded file is loaded via the "/softdial/scheduler/load.php" API endpoint, potentially redirecting victims to malicious sites or stealing their login information to spoof their identity.

Recommendations At the moment, there is no information about a newer version that contains a fix for this vulnerability.

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2025-2495

Affected Products

Softdial Contact Center

References · 8

• https://nvd.nist.gov/vuln/detail/CVE-2025-2495 · Security Note
• https://twitter.com/WolfgangSesin/status/1901968731334754408 · Twitter Post
• https://incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center · Note
• https://twitter.com/CVEnew/status/1901961077530952125 · Twitter Post
• https://t.me/cveNotify/139610 · Telegram Post
• https://t.me/cvenotify/115133 · Telegram Post
• https://t.me/cvedetector/20566 · Telegram Post
• https://t.me/cvetracker/19362 · Telegram Post