PT-2025-14027 · WordPress · Awesome Support

Tim Coen · Published 2025-04-01 · Updated 2025-04-01 · CVE-2024-13567

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions The Awesome Support – WordPress HelpDesk & Support Plugin versions up to, and including, 6.3.1

Description The issue allows unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory, which can contain file attachments included in support tickets. This is possible via the 'awesome-support' directory. The vulnerability was partially patched in version 6.3.1.

Recommendations For versions up to, and including, 6.3.1, consider restricting access to the /wp-content/uploads/awesome-support directory to minimize the risk of exploitation. As a temporary workaround, avoid storing sensitive file attachments in support tickets until a full patch is available. Update to a version later than 6.3.1 when available, as version 6.3.1 only partially patches the issue.

Fix

Information Disclosure

Weakness Enumeration

CWE-200

Related Identifiers

CVE-2024-13567

Affected Products

Awesome Support

References · 8

• https://nvd.nist.gov/vuln/detail/CVE-2024-13567 · Security Note
• https://t.me/cvenotify/117157 · Telegram Post
• https://plugins.trac.wordpress.org/changeset/3262629 · Note
• https://plugins.trac.wordpress.org/changeset/3250497 · Note
• https://wordfence.com/threat-intel/vulnerabilities/id/24c54ef5-ad02-4767-bca6-f74c539d3068?source=cve · Note
• https://twitter.com/vulns_space/status/1906958753573781507 · Twitter Post
• https://twitter.com/CVEnew/status/1906977434500563102 · Twitter Post
• https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/file-uploader/class-file-uploader.php · Note