PT-2025-14728 · Unknown · Support Helpdesk Ticket System Lite

Thiennv · Published 2025-04-03 · Updated 2025-04-05 · CVE-2025-31626

Positive Technologies (AI Summary)

CVSS v3.1

7.1

High

Base vector

AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

Name of the Vulnerable Software and Affected Versions Support Helpdesk Ticket System Lite versions through 4.5.2

Description The issue is related to Improper Neutralization of Input During Web Page Generation, also known as Cross-site Scripting. This allows for Reflected XSS attacks.

Recommendations For versions through 4.5.2, update to a version that contains a fix for this issue. At the moment, there is no information about a newer version that contains a fix for this vulnerability.

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2025-31626

Affected Products

Support Helpdesk Ticket System Lite

References · 5

• https://nvd.nist.gov/vuln/detail/CVE-2025-31626 · Security Note
• https://patchstack.com/database/wordpress/plugin/ticket-help-desk-system-lite/vulnerability/wordpress-support-helpdesk-ticket-system-lite-plugin-4-5-2-reflected-cross-site-scripting-xss-vulnerability?_s_id=cve · Note
• https://twitter.com/cybercronai/status/1908372895329337766 · Twitter Post
• https://twitter.com/CVEnew/status/1907913698087502089 · Twitter Post
• https://patchstack.com/database/Wordpress/Plugin/ticket-help-desk-system-lite/vulnerability/wordpress-support-helpdesk-ticket-system-lite-plugin-4-5-2-reflected-cross-site-scripting-xss-vulnerability?_s_id=cve · Note