PT-2025-22771 · WordPress · Elex Wordpress Helpdesk & Customer Ticketing System

Published 2025-05-23 · Updated 2025-12-05 · CVE-2025-47658

Positive Technologies (AI Summary)

CVSS v3.1

9.9

Critical

Base vector

AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions ELEX WordPress HelpDesk & Customer Ticketing System versions 3.2.7 and earlier

Description The issue allows for the unrestricted upload of files with dangerous types, enabling an attacker to upload a web shell to a web server.

Recommendations For ELEX WordPress HelpDesk & Customer Ticketing System versions 3.2.7 and earlier, update to a version that contains a fix for this issue.

Fix

Unrestricted File Upload

Weakness Enumeration

CWE-434

Related Identifiers

CVE-2025-47658

Affected Products

Elex Wordpress Helpdesk & Customer Ticketing System

References · 7

• https://osv.dev/vulnerability/CVE-2025-47658 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2025-47658 · Security Note
• https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-3-2-7-arbitrary-file-upload-vulnerability?_s_id=cve · Note
• https://twitter.com/dailycve/status/1996860604158820607 · Twitter Post
• https://twitter.com/CVEnew/status/1926244460393828496 · Twitter Post
• https://t.me/cveNotify/144818 · Telegram Post
• https://patchstack.com/database/Wordpress/Plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-3-2-7-arbitrary-file-upload-vulnerability?_s_id=cve · Note