PT-2025-23265 · Freescout · Freescout

Artem Danilov + 5 · Published 2025-05-13 · Updated 2025-06-04 · CVE-2025-48880

Positive Technologies · (AI Summary)

CVSS v3.1

6.6

6.6

Medium

Base vector

AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions FreeScout versions prior to 1.8.181

Description FreeScout is a free self-hosted help desk and shared mailbox. A race condition could occur when an administrative account is deleting a user. This issue has been patched in version 1.8.181.

Recommendations For versions prior to 1.8.181, update to version 1.8.181 to resolve the issue. As a temporary workaround, consider restricting the deletion of users by administrative accounts until a patch is available.

Fix

Race Condition

Weakness Enumeration

CWE-362

Related Identifiers

BDU:2025-06967

CVE-2025-48880

GHSA-9VF2-MG4J-4V7F

Affected Products

Freescout

References · 10

• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f · Vendor Advisory
• https://github.com/freescout-help-desk/freescout/commit/3f5bb2841f7de3303bc3cb00930a28440754d122 · Patch
• https://bdu.fstec.ru/vul/2025-06967 · Security Note
• https://nvd.nist.gov/vuln/detail/CVE-2025-48880 · Security Note
• https://osv.dev/vulnerability/CVE-2025-48880 · Vendor Advisory
• https://twitter.com/VulmonFeeds/status/1928354460520047088 · Twitter Post
• https://t.me/cvetracker/24987 · Telegram Post
• https://twitter.com/dailycve/status/1930357646454075686 · Twitter Post
• https://twitter.com/CVEnew/status/1928343313087598782 · Twitter Post
• https://t.me/cvenotify/124637 · Telegram Post