PT-2025-40597 · Unknown · Opensupports

Cristian Vargas · Published 2025-10-03 · Updated 2025-12-23 · CVE-2025-10692

Positive Technologies (AI Summary)

CVSS v4.0

7.1

High

Base vector

AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Name of the Vulnerable Software and Affected Versions OpenSupports versions 4.11.0

Description The application’s API endpoint, /api/staff/get-new-tickets, directly incorporates the user-supplied parameter departmentId into a SQL query without proper sanitization. This allows an authenticated staff user with a privilege level of 1 or higher to inject SQL code, bypassing department-based access restrictions and potentially disclosing tickets from other departments. The departmentId parameter is directly concatenated into the SQL WHERE clause, creating a SQL injection point.

Recommendations Apply input validation and parameterized queries to the departmentId parameter in the /api/staff/get-new-tickets endpoint to prevent SQL injection.

Fix

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2025-10692

Affected Products

Opensupports

References · 8

• https://nvd.nist.gov/vuln/detail/CVE-2025-10692 · Security Note
• https://osv.dev/vulnerability/CVE-2025-10692 · Vendor Advisory
• https://github.com/opensupports/opensupports · Note
• https://twitter.com/VulmonFeeds/status/1974346599628263754 · Twitter Post
• https://twitter.com/CVEnew/status/1974215471340597375 · Twitter Post
• https://twitter.com/fluidattacks/status/2003597988875186249 · Twitter Post
• https://fluidattacks.com/advisories/tito · Note
• https://t.me/CVEtracker/34057 · Telegram Post