PT-2025-4682 · WordPress · Wordpress Helpdesk & Support Ticket System Plugin – Octrace Support

Uko · Published 2025-01-15 · Updated 2025-01-15 · CVE-2025-22762

Positive Technologies (AI Summary)

CVSS v3.1

5.9

Medium

Base vector

AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:L

Name of the Vulnerable Software and Affected Versions Octrace Studio WordPress HelpDesk & Support Ticket System Plugin – Octrace Support versions 1.2.7 and earlier

Description The issue is related to improper neutralization of input during web page generation, which allows stored Cross-site Scripting (XSS). This means an attacker can inject malicious scripts into the website, potentially affecting users who access the compromised pages. The estimated number of potentially affected devices worldwide is not specified. There is no information provided about real-world incidents where this issue was exploited.

Recommendations For versions 1.2.7 and earlier, update to a version later than 1.2.7 to resolve the issue. At the moment, there is no information about other specific mitigation measures for this vulnerability.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2025-22762

Affected Products

Wordpress Helpdesk & Support Ticket System Plugin – Octrace Support

References · 6

• https://nvd.nist.gov/vuln/detail/CVE-2025-22762 · Security Note
• https://twitter.com/CVEnew/status/1879657515186598196 · Twitter Post
• https://t.me/cvedetector/15486 · Telegram Post
• https://twitter.com/VulmonFeeds/status/1879623328589066313 · Twitter Post
• https://patchstack.com/database/Wordpress/Plugin/octrace-support/vulnerability/wordpress-octrace-support-pro-plugin-1-2-7-cross-site-scripting-xss-vulnerability?_s_id=cve · Note
• https://patchstack.com/database/wordpress/plugin/octrace-support/vulnerability/wordpress-octrace-support-pro-plugin-1-2-7-cross-site-scripting-xss-vulnerability?_s_id=cve · Note