PT-2025-52584 · WordPress · Elex Wordpress Helpdesk & Customer Ticketing System

Athiwat Tiprasaharn · Published 2025-12-21 · Updated 2025-12-26 · CVE-2025-9343

Positive Technologies (AI Summary)

CVSS v3.1

7.2

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions ELEX WordPress HelpDesk & Customer Ticketing System versions prior to 3.3.5

Description The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is susceptible to Stored Cross-Site Scripting. This is due to insufficient input sanitization and output escaping in ticket subjects. An unauthenticated attacker can inject arbitrary web scripts that will execute when a user accesses the affected page.

Recommendations Update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to version 3.3.5 or later.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2025-9343

Affected Products

Elex Wordpress Helpdesk & Customer Ticketing System

References · 8

• https://nvd.nist.gov/vuln/detail/CVE-2025-9343 · Security Note
• https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3420695%40elex-helpdesk-customer-support-ticket-system&new=3420695%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail= · Note
• https://wordfence.com/threat-intel/vulnerabilities/id/042d9bc7-50ea-4585-9789-b10ed40b0d14?source=cve · Note
• https://twitter.com/VulmonFeeds/status/2002604488230605266 · Twitter Post
• https://twitter.com/CVEnew/status/2002835929224863876 · Twitter Post
• https://twitter.com/cracbot/status/2004507533520892412 · Twitter Post
• https://twitter.com/RedPacketSec/status/2002616598276747446 · Twitter Post
• https://t.me/CVEtracker/40369 · Telegram Post