PT-2025-6165 · Solarwinds · Solarwinds Web Help Desk

Published 2025-02-11 · Updated 2025-03-11 · CVE-2024-28989

Positive Technologies (AI Summary)

CVSS v3.1

5.5

Medium

Base vector

AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions: SolarWinds Web Help Desk versions 12.8.4 and previous versions

Description: The issue is related to a hardcoded cryptographic key in the software, which could allow the disclosure of sensitive information.

Recommendations: For versions 12.8.4 and previous versions, update to a version that includes a fix for the hardcoded cryptographic key issue. As a temporary workaround, consider restricting access to sensitive information stored in the software until a patch is available.

Fix

Using Hardcoded Credentials

Weakness Enumeration

CWE-321

CWE-798

Related Identifiers

CVE-2024-28989

Affected Products

Solarwinds Web Help Desk

References · 11

• https://osv.dev/vulnerability/CVE-2024-28989 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2024-28989 · Security Note
• https://solarwinds.com/trust-center/security-advisories/CVE-2024-28989 · Vendor Advisory
• https://t.me/cvenotify/110764 · Telegram Post
• https://twitter.com/CVEnew/status/1889214606003863920 · Twitter Post
• https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htm · Note
• https://twitter.com/cybercronai/status/1889527434153709805 · Twitter Post
• https://t.me/cvedetector/17683 · Telegram Post
• https://t.me/purp_sec/358 · Telegram Post
• https://twitter.com/syedaquib77/status/1899498618513772765 · Twitter Post
• https://twitter.com/Dinosn/status/1899302268589023465 · Twitter Post