PT-2025-9147 · WordPress · Fluent Support

Tim Coen · Published 2025-03-01 · Updated 2025-05-26 · CVE-2024-13568

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress versions up to, and including, 1.8.5

Description The issue allows unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory, which can contain file attachments included in support tickets.

Recommendations For versions up to, and including, 1.8.5, update to a version later than 1.8.5 to resolve the issue. As a temporary workaround, consider restricting access to the /wp-content/uploads/fluent-support directory to minimize the risk of exploitation.

Fix

Information Disclosure

Weakness Enumeration

CWE-200

Related Identifiers

CVE-2024-13568

Affected Products

Fluent Support

References · 11

• https://nvd.nist.gov/vuln/detail/CVE-2024-13568 · Security Note
• https://osv.dev/vulnerability/CVE-2024-13568 · Vendor Advisory
• https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php · Note
• https://wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve · Note
• https://twitter.com/cracbot/status/1897603137374245051 · Twitter Post
• https://twitter.com/CVEnew/status/1895982008184312165 · Twitter Post
• https://t.me/cvedetector/19215 · Telegram Post
• https://t.me/cvenotify/112959 · Telegram Post
• https://t.me/cvenotify/123581 · Telegram Post
• https://twitter.com/vulns_space/status/1895712039231742043 · Twitter Post
• https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php · Note