PT-2026-21102 · WordPress · Elex Wordpress Helpdesk & Customer Ticketing System

Published 2026-02-20 · Updated 2026-02-22 · CVE-2025-68837

Positive Technologies (AI Summary)

CVSS v3.1

6.5

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System versions through 3.3.5

Description The ELEX WordPress HelpDesk & Customer Ticketing System has a flaw related to incorrectly configured access control security levels, potentially allowing unauthorized access. The system is susceptible to a missing authorization issue.

Recommendations Update ELEX WordPress HelpDesk & Customer Ticketing System to a version newer than 3.3.5.

Fix

Missing Authorization

Weakness Enumeration

CWE-862

Related Identifiers

CVE-2025-68837

Affected Products

Elex Wordpress Helpdesk & Customer Ticketing System

References · 3

• https://nvd.nist.gov/vuln/detail/CVE-2025-68837 · Security Note
• https://twitter.com/CVEnew/status/2025524016950177884 · Twitter Post
• https://patchstack.com/database/Wordpress/Plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-5-broken-access-control-vulnerability?_s_id=cve · Note