PT-2026-22103 · Unknown · Livehelperchat
Remdexp
·
Published
2026-02-26
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Updated
2026-02-26
·
CVE-2026-27954
CVSS v3.1
6.5
Medium
| Vector | AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N |
Name of the Vulnerable Software and Affected Versions
Live Helper Chat versions up to and including 4.52
Description
Live Helper Chat is an open-source application used for live support websites. The application allows operators to perform actions on chats in departments they are not assigned to due to missing access checks. Specifically, the
holdaction.php, blockuser.php, and transferchat.php endpoints load chat objects by ID without calling erLhcoreClassChat::hasAccessToRead(). This allows operators with the holduse, allowblockusers, and allowtransfer role permissions to hold, block users from, or transfer chats in departments they are not authorized to access. This constitutes a horizontal privilege escalation within an organization.Recommendations
Update to a version of Live Helper Chat beyond 4.52.
Exploit
Fix
LPE
Missing Authorization
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Weakness Enumeration
Related Identifiers
Affected Products
Livehelperchat