PT-2026-26373 · Freescout+1 · Freescout+1
Offensiveee
·
Published
2026-03-19
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Updated
2026-03-24
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CVE-2026-32752
CVSS v3.1
8.1
High
| Vector | AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N |
Name of the Vulnerable Software and Affected Versions
FreeScout versions 1.8.208 and below
Description
FreeScout is a help desk and shared inbox application built with the Laravel PHP framework. A broken access control issue exists in the
ThreadPolicy::edit() method. This allows any authenticated user, regardless of their role or mailbox access, to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages and bypasses the entire mailbox permission model, potentially leading to GDPR compliance violations. The ThreadPolicy::edit() function is vulnerable to unauthorized access. The vulnerable parameter is not specified.Recommendations
Upgrade to version 1.8.209 or later to resolve this issue.
Exploit
Fix
Improper Access Control
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Weakness Enumeration
Related Identifiers
Affected Products
Freescout
Laravel