PT-2026-27846 · Wpfactory · Wpfactory Helpdesk Support Ticket System For Woocommerce

Published 2026-03-25 · Updated 2026-04-10 · CVE-2026-23977

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions WPFactory Helpdesk Support Ticket System for WooCommerce versions through 2.1.2

Description An authorization issue exists in WPFactory Helpdesk Support Ticket System for WooCommerce. The issue involves incorrectly configured access control security levels, potentially allowing unauthorized access.

Recommendations Update WPFactory Helpdesk Support Ticket System for WooCommerce to a version newer than 2.1.2.

Fix

Missing Authorization

Weakness Enumeration

CWE-862

Related Identifiers

CVE-2026-23977

Affected Products

Wpfactory Helpdesk Support Ticket System For Woocommerce

References · 4

• https://nvd.nist.gov/vuln/detail/CVE-2026-23977 · Security Note
• https://twitter.com/atomicedgeWAF/status/2042414776857350491 · Twitter Post
• https://twitter.com/CVEnew/status/2038618107812434187 · Twitter Post
• https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-1-2-broken-access-control-vulnerability?_s_id=cve · Note