PT-2026-31424 · Zammad · Zammad

Published 2026-04-08 · Updated 2026-04-09 · CVE-2026-34837

Positive Technologies (AI Summary)

CVSS v4.0

5.3

Medium

Base vector

AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Name of the Vulnerable Software and Affected Versions Zammad versions prior to 7.0.1

Description Zammad, a web-based open-source helpdesk system, has an authorization failure in the REST endpoint POST /api/v1/ai assistance/text tools/:id. Context data provided for use in the AI prompt was not properly checked for user access permissions. This allowed unauthorized data to be included in the AI prompt. A user requires ticket.agent permission to utilize the affected context data.

Recommendations Update to version 7.0.1 or later.

Fix

Missing Authorization

Weakness Enumeration

CWE-862

Related Identifiers

CVE-2026-34837

Affected Products

Zammad

References · 4

• https://github.com/zammad/zammad/security/advisories/GHSA-89vv-6639-wcv8 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2026-34837 · Security Note
• https://twitter.com/CVEnew/status/2041975595052003432 · Twitter Post
• https://twitter.com/VulmonFeeds/status/2042042063986831733 · Twitter Post