PT-2026-3147 · Smartertools · Smartertools Smartertrack+1

Andrei Manole · Published 2026-01-15 · Updated 2026-02-09 · CVE-2020-36926

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions SmarterTrack version 7922

Description The software contains an information disclosure issue in the Chat Management search form. This allows unauthorized access to agent identification details, specifically agents' first and last names and their unique identifiers. Attackers can exploit this by accessing the /Management/Chat/frmChatSearch.aspx endpoint. The vulnerable parameter is not explicitly mentioned.

Recommendations Apply a fix to address the information disclosure in the Chat Management search form. Restrict access to the /Management/Chat/frmChatSearch.aspx endpoint.

Exploit

Fix

Weakness Enumeration

CWE-497

Related Identifiers

CVE-2020-36926

Affected Products

Smartertools Smartertrack

Smartertrack

References · 7

• 🔥 https://exploit-db.com/exploits/50328 · Exploit
• https://osv.dev/vulnerability/CVE-2020-36926 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2020-36926 · Security Note
• https://t.me/cveNotify/151411 · Telegram Post
• https://smartertools.com · Note
• https://smartertools.com/smartertrack · Note
• https://vulncheck.com/advisories/smartertools-smartertrack-information-disclosure · Note