PT-2026-38548 · Freescout Help Desk · Freescout

Published 2026-05-07 · Updated 2026-05-07 · CVE-2026-41903

Mitre

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user holding the PERM EDIT USERS permission (intended for general user-profile editing) can read and modify the notification subscriptions of any other user, including admins, by sending a single POST request. This is a sibling of CVE-2025-48472's notification authorization bypass — the prior fix did not cover this code path. A non-admin attacker can silently disable an admin's email/browser/mobile notifications, suppressing security alerts and conversation-assignment notices. This issue has been patched in version 1.8.217.

Fix

Incorrect Authorization

Weakness Enumeration

CWE-863

Related Identifiers

CVE-2026-41903

Affected Products

Freescout

References · 3

• https://nvd.nist.gov/vuln/detail/CVE-2026-41903 · Security Note
• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f489-qxv6-gvgg · Note
• https://github.com/freescout-help-desk/freescout/releases/tag/1.8.217 · Note