PT-2026-38551 · Freescout · Freescout
Shukla304
·
Published
2026-05-07
·
Updated
2026-05-08
·
CVE-2026-41906
CVSS v3.1
7.1
High
| Vector | AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N |
Name of the Vulnerable Software and Affected Versions
FreeScout versions prior to 1.8.214
Description
The backend
conversation change customer action fails to properly validate the customer email variable. While the Change Customer modal filters out-of-scope customers via the mailbox-filtered search endpoint, a low-privileged agent can forge a request to bind a visible conversation to a hidden customer in another mailbox.Recommendations
Update to version 1.8.214.
Exploit
Fix
IDOR
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Weakness Enumeration
Related Identifiers
Affected Products
Freescout