PT-2026-45259 · Otrs · Otrs
Published
2026-06-01
·
Updated
2026-06-01
·
CVE-2026-48187
CVSS v3.1
5.7
Medium
| Vector | AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H |
Name of the Vulnerable Software and Affected Versions
OTRS versions 8.0.X
OTRS versions 2023.X
OTRS versions 2024.X
OTRS versions 2025.X
OTRS versions prior to 2026.4.X
OTRS Community Edition 6.x
OTRS 7.x
Description
Uncontrolled allocation of resources without limits or throttling in the e-mail handling process can lead to excessive resource consumption, potentially causing the webserver to abort and resulting in a denial of service.
Recommendations
Update OTRS versions 8.0.X, 2023.X, 2024.X, 2025.X, and versions prior to 2026.4.X to the latest available security release.
Update OTRS Community Edition 6.x and OTRS 7.x to a version that addresses this resource allocation issue.
Fix
DoS
Resource Exhaustion
Allocation of Resources Without Limits
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Related Identifiers
Affected Products
Otrs