PT-2026-5878 · WordPress · Elex Wordpress Helpdesk & Customer Ticketing System

Itthidej Aramsri · Published 2026-02-05 · Updated 2026-02-05 · CVE-2025-14079

Positive Technologies (AI Summary)

CVSS v3.1

5.3

Medium

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Name of the Vulnerable Software and Affected Versions ELEX WordPress HelpDesk & Customer Ticketing System versions through 3.3.5

Description The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is susceptible to a missing authorization issue. This is caused by a lack of appropriate capability checks within the eh crm ticket general function, combined with a shared nonce accessible to users with Subscriber-level access or higher. This allows authenticated attackers to modify global WSDesk settings through the eh crm ticket general AJAX action.

Recommendations Update ELEX WordPress HelpDesk & Customer Ticketing System to a version later than 3.3.5.

Fix

Missing Authorization

Weakness Enumeration

CWE-862

Related Identifiers

CVE-2025-14079

Affected Products

Elex Wordpress Helpdesk & Customer Ticketing System

References · 8

• https://nvd.nist.gov/vuln/detail/CVE-2025-14079 · Security Note
• https://t.me/cveNotify/150965 · Telegram Post
• https://plugins.trac.wordpress.org/changeset/3449609 · Note
• https://wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve · Note
• https://twitter.com/VulmonFeeds/status/2019367487888842835 · Twitter Post
• https://twitter.com/CVEnew/status/2019345144105914716 · Twitter Post
• https://t.me/CVEtracker/43809 · Telegram Post
• https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15 · Note