Atlassian · Jira Service Desk Server · CVE-2019-14994
**Name of the Vulnerable Software and Affected Versions**
Atlassian Jira Service Desk Server and Jira Service Desk Data Center versions 3.9.15 and earlier
Atlassian Jira Service Desk Server and Jira Service Desk Data Center versions 3.10.0 through 3.16.7
Atlassian Jira Service Desk Server and Jira Service Desk Data Center versions 4.0.0 through 4.1.2
Atlassian Jira Service Desk Server and Jira Service Desk Data Center versions 4.2.0 through 4.2.4
Atlassian Jira Service Desk Server and Jira Service Desk Data Center versions 4.3.0 through 4.3.3
Atlassian Jira Service Desk Server and Jira Service Desk Data Center version 4.4.0
**Description**
The issue allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. If the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the issue.
**Recommendations**
For versions 3.9.15 and earlier, update to version 3.9.16 or later.
For versions 3.10.0 through 3.16.7, update to version 3.16.8 or later.
For versions 4.0.0 through 4.1.2, update to version 4.1.3 or later.
For versions 4.2.0 through 4.2.4, update to version 4.2.5 or later.
For versions 4.3.0 through 4.3.3, update to version 4.3.4 or later.
For version 4.4.0, update to a later version that addresses the issue.